If you have any product questions at all, questions about our website, need ordering assistance, would like to place your order by telephone, please call our customer service or sales department Toll Free in the United States or Canada, 866-791-7905. Representatives are available to help you between the hours of 9am and 5pm Mountain Time (Phoenix). We do check our messages daily and we do return all calls promptly.
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ACM Enterprises and ACMWallet.com uses the United States Postal Service for all it's Domestic and International shipments. Click here to choose a country outside the United States.
Phone Orders: Monday thru Friday | 9am to 5pm Mountain Standard Time.
Web Orders: 24 hours | 365 days a year. Web orders processed and shipped same day if made before 10am MTN time (AZ PHX) and/or next day if order is created after processing cut off. These rules also apply to Express Orders. To expedite shipping even faster, please call within business hours to advise. 866-791-7905. Please allow up to 72 hours additional lead time for engraved orders.
USPS Flat Rate: $5.95 flat rate | 3-5 working days from ship date | Delivery confirm
USPS Priority Mail: $6-$12 approx | 2-3 working days from ship date | Delivery confirm
USPS Express: $24-$36 approx | 1-2 working days from ship date | Tracking ID
Canada / UK / Australia / other countries: click here or choose:
USPS International Priority: $8.95 | 7-14 working days from ship date.
ORDERS OVER $99 are Upgraded to PRIORITY SHIPPING from Flat Rate
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Ocasionally we find it is necessary to take products back in exchange for another. Possibly our shipping department has made a mistake. Maybe you clicked a different button than you thought, or possibly a particular product was different in person than it appeared in the photos. Whatever the case, ACMWallet.com will gladly exchange your unused, undamaged "within 30-Day Money Back" timeframe product for another, for equal or lesser value and adjust credits to your credit card if required. Please incluse the original or a copy of the packing slip or invoice with a short note with instructions. For further assistance please email us at: orders@acmwallet.com or call to verify your situation Toll Free, 866-791-7905. Please press 2 for Customer Service.
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| ACM Enterprises Inc. warrants the mechanism of your ACM Wallet to be free from mechanical defects. ACM Enterprises Inc guarantees a full refund minus shipping if product is returned within the 30 day period of purchase. No refunds after the 30 day return policy has expired. |
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All returns, warranty work and exchanges should be mailed to :
ACM ENTERPRISES INC.
1665 E. 18th St.
Suite 202
Tucson, AZ 85719
On returns only, no R.A. (return authorization) number is needed. Please include original or a copy of the original Invoice or Packing Slip along with all the factory original ACM® Parts and Accessories included with original packaging. Items must be in undamaged, unmarked, unscratched condition. Please include a short note about why you are not satisfied if possible.
ACM Enterprises Inc. reserves the right to refuse product returns deemed damaged or unusable. |
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If your ACM Wallets function seems to be getting loose or worn, ACM Enterprises will refurbish your ACM to it's original factory operation. This does not apply to the outside finish. Typical refurbishment includes but is not limited to the mechanism and all acompanying parts, springs, levers, buttons and grippers. Be certain when sending the unit in for refurbishment you include a short note about the problems (if any) you are having.
All warranty work | refurbishments should be mailed to :
ACM ENTERPRISES INC.
1665 E. 18th St.
Suite 202
Tucson, AZ 85719
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Copyright © 2012 ACM Enterprises Inc.
